Organized, hardworking and dependable college student successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals and willing to go above and beyond to ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Party City
1659 Texas Ave S, College Station, TX
06.2024 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assisted customers in building balloon bouquets for special events
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Took balloon orders from customers efficiently and filed the orders for their future dates
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Delivered friendly responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed returns, exchanges and refunds in accordance with store policy.
Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Worker
Zweiacker and Associates
2807 S Texas Ave Suite 200, Bryan, TX 77802
10.2022 - 06.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 155 pounds.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Reduced waste, implementing recycling procedures for packaging materials.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Moved furniture and boxes using utility dolly and truck ramp.
Strapped items down over protective padding to secure throughout transportation.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Property Caretaker
Zweiacker and Associates
2807 S Texas Ave Suite 200, Bryan, TX 77802
02.2022 - 06.2023
Maintained smart property interiors by cleaning windows, counters, and floors
Performed minor repairs, including replacing lightbulbs and sweeping broken glass
Cleaned walls and ceilings with special reach tools
Maintained floor cleaning equipment.
Vacuumed carpets
Inspected company signs on different properties according to company standards
Replaced broken flyer boxes in properties and on company signs
Checked for irregularities in plumbing and ensured running water/electricity was maintained