Steven Beale
Bryan
Summary
Dynamic and results-oriented Sales Associate with a proven track record at Lowe’s Home Improvement, excelling in customer engagement and upselling techniques. Leveraged exceptional communication skills and retail operations knowledge to enhance store performance. Known for outstanding problem-solving abilities and a professional demeanor, consistently fostering positive customer relationships and driving sales growth.
Overview
1
1
Certification
Work History
Sales Associate
Lowe’s Home Improvement
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
General - General
Plano East Senior High School
Plano, TX05.1999
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Client service
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Strategic planning
- Inventory tracking
- Building rapport
- Inventory control
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Display setup
- Brand promotion
- Product promotions
- Sales trends
- Shipment processing
- Promotional support
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
- Merchandising
- Upselling and cross selling
- Feedback implementation
- Retail loss prevention
- Inventory control procedures
- Superb time management
- Positive and professional
- Product guidance
- Energetic self-starter
- Excellent communication skills
- Written and oral communication skills
- Hospitality and accommodation
- Calm demeanor
Accomplishments
4 time employee of the month.
Store safety captain.
Certification
4 time employee of the month.
Store safety captain.
Verified on fork lift, reach lift and order picker power equipment machines
Languages
English, spanish
Professional Working
Timeline
Sales Associate
Lowe’s Home Improvement
General - General
Plano East Senior High School
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