Aidan Toryk
Riverton,NJ
Summary
Constantly passionate and driven to provide quality service to customers and guests of all varieties. Always finding new strategies and avenues in order to bring resolution to queries and concerns. Always reaching for new ways to connect and assure the safety and security of others (whether they be customers, guests, or campers with special needs/accomodations). Sociable and personable and eager to be vulnerable in order to uplift others. Always attempting to raise awareness and distributing information to guests. Always striving to attain leadership.
Overview
3
3
years of professional experience
Work History
Campus Tour Guide
Drew University Admissions Team
Madison, NJ
08.2022 - Current
- Provided information about student life, academics, and extracurricular activities.
- Communicated effectively the mission of our university.
- Greeted prospective students and their families upon arrival to campus.
- Made families and prospective students feel safe and reassured throughout their visit on campus.
- Conducted tours of various academic buildings, residence halls, and recreational facilities.
- Participated in larger scale events for prospective students such as open houses and academic day visits.
- Have also worked as an Orientation Leader at the start of the semester to help the incoming Freshmen year get acclimated to their new college life.
Camp Counselor
Jcc Camps At Medford
Medford, NJ
06.2023 - 08.2023
- More specifically, worked as a camp counselor under the establishment's special needs program.
- Provided safety and security for campers with disabilities.
- Engaged with campers and encouraged them to participate in activities in their own unique way. Such as Nature Based activities, Arts and Crafts, swimming in the pool and/or lake
- Provided activities and other forms of entertainment accessible to campers with disabilities.
- Maintained a sense of schedule and repetition that kept campers enthused with the program.
- Worked alongside a supervisor to maintain a healthy work environment.
Membership Desk Associate
Bjs Wholesales Club
Maple Shade Township, NJ
05.2022 - 08.2022
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Greeted and welcomed members in a friendly and professional manner.
- Assisted members with inquiries regarding membership benefits, privileges, and services.
- Processed payments for new and renewal memberships using cash, credit cards, checks, or other payment methods.
- Maintained accurate records of member accounts and transactions.
- Developed marketing strategies aimed at increasing membership numbers or improving existing member engagement levels.
- Enhanced member relationships by providing excellent service during each interaction.
- Answered member questions about products and services.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Greeter
VIP Holiday Rec
Moorestown, NJ
11.2020 - 04.2021
- Greeted guests with a cheerful and passionate disposition.
- Scanned and punched guest's tickets to allow them to meet the desired mascot.
- Worked the cash register to allow purchases of merchandise.
- Answered guest's questions in regards to holiday greetings during the conditions of the COVID pandemic.
- Occasionally donned the mascot outfit as the Easter Bunny during the March-April period.
Education
Bachelor of Arts - Theater Arts
Drew University
Madison, NJ05-2025
Skills
- Professional Appearance
- Behavioral Assessment
- Effective Communication
- Strong Leadership
- Collaborative Teamwork
- Positive Reinforcement
- Group Activity Implementation
- Creative Mindset
- Needs Assessment
Affiliations
- I love having a sense of fashion and expressing oneself through clothing.
- I game occasionally when I have time to.
- Occasionally is casted as an actor in community theater shows.
- Is a member of the tenor/bass acapella group on campus, 36 Madison Avenue.
Accomplishments
- Have had their own written work they've made as a playwright be read for staged readings.
- Has been recognized as a strong asset to the Admissions Team on campus.
- Completed and passed mandatory Title IX training on campus.
References
References available upon request.
Timeline
Camp Counselor
Jcc Camps At Medford
06.2023 - 08.2023
Campus Tour Guide
Drew University Admissions Team
08.2022 - Current
Membership Desk Associate
Bjs Wholesales Club
05.2022 - 08.2022
Greeter
VIP Holiday Rec
11.2020 - 04.2021
Bachelor of Arts - Theater Arts
Drew University