Dependable and personable throughout all aspects of work. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers and staff.
Overview
4
4
years of professional experience
Work History
Front of House, Back of House
Gaines Street Pies
11.2022 - Current
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Registered guest information on database to maintain accuracy and tracking information.
Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
Server
Sonny's BBQ
05.2021 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Cashier
Everman's Natural Co'op
10.2019 - 03.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise throughout the store.
Administrative/Administrative Office Manager at Lakitsia Gaines - State Farm AgencyAdministrative/Administrative Office Manager at Lakitsia Gaines - State Farm Agency