Aidan Wright

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Assisted customers helping them find specific products, answered questions and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

• Worked hard on developing a rapport with each individual customer.
• Took pride in knowing regular customers orders and establishing connections with them.
• Formed strong bonds with coworkers working closely besides them
• Maintained calm demeanor during high-volume periods and special events.
• Prepared and served coffee, espresso drinks, blended coffees and teas through various hand crafted techniques and commercial grade machines.
• Operated POS system, collected payments and provided accurate change.

• Assisted with purchases, locating items and signing up for rewards programs.
• Worked closely with front-end staff to help customers.
• Informed customers of sales and promotions.
• Gave personal attention to customers, delivering rewarding shopping experiences
• Demonstrated strong knowledge of store services, products and policies.
• Opened customer accounts, administering edits and renewals.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Trained new team members in cash register operation, stock procedures and customer service.
• Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.

I was a volunteer coach for our West Linn Youth Lacrosse team. I was coaching kids from grades 1-2 and absolutely loved every second of it! Got great experience on learning how to deal with all of the commotion that the little ones would through at me.

• Educated athletes in rules, strategies, sportsmanship and performance principles.
• Conducted exercising drills to improve flexibility, stamina and strength of each player.
• Communicated with coaches and athletes to discuss tournaments, competitions and other events.