Skilled pharmacy technician with experience in medication dispensing, patient interaction, and inventory management. Strong focus on collaboration, ensuring accuracy, and meeting patient needs. Reliable team member known for adapting to changing requirements and delivering consistent results. Proficient in pharmaceutical calculations, prescription processing, and regulatory compliance.
Work History
Licensed Pharmacy Technician/Operational Manager
1 Year 7 Months
Royal Wellington Pharmacy | 03.2025 - Current
Typed prescriptions accurately in pharmacy software
Oversaw pharmacy workflow
Filed insurance claims for patient reimbursements
Answered phone calls promptly for customer inquiries
Provided bilingual customer service to enhance communication
Problem Solving
Managed inventory levels to ensure adequate stock
Bilingual Customer service
Answering phones
Licensed Pharmacy Technician
2 Years
Walgreens | 04.2023 - 04.2025
Dispensing/Packing/Labeling Medications
Processed insurance claims and collected copays to ensure accurate billing and customer satisfaction
Completing refill requests via phone/in person
Requesting refills via fax/phone
Insurance claims/copays
Completed refill requests via phone and in-person, ensuring timely medication access for patients
3 second rule greeting
Managed and resolved customer issues
Maintained and replenished inventory levels
Pharmacy Technician/Client Service Representative
3 Years 5 Months
VCA Simmons Animal Hospital | 10.2021 - 03.2025
Dispensed, packed, and labeled medications accurately for patient safety and compliance
Prescription typing
Bilingual Provided exceptional customer service to enhance client satisfaction.
Insurance claims/copays
Bilingual Customer service
Customer service
Completed refill requests via phone and in-person to ensure timely medication access for clients
Booking appointments
Storing and sending out Labs/Tests
Setting up automatic deliveries for medications/food
Closing open invoices/receiving payments
Informed clients of lab results promptly, facilitating understanding and further care steps
Identified and addressed challenges to improve workflow.
Problem solving
Logging/intaking controlled medications
Microsoft office skills
Assistant Store Manager
1 Year 2 Months
Life Storage | 08.2020 - 10.2021
Maintained cleanliness and functionality of entire facility
Created optimal environment for individuals and companies
Inspected all locks daily to maintain security of the facility.
Made sure storage spaces were in perfect condition before renting
Secured past due storage spaces with company locks
Cashier/ Customer Service/ Pharmacy Technician
3 Years 4 Months
Publix | 04.2017 - 08.2020
Greeted customers warmly upon arrival
Dispensed and handled medications accurately to ensure patient safety
Processed customer payments accurately
Assisted customers with inquiries and concerns
Restocked shelves to maintain inventory levels
Education
Diploma - Veterinary Assisting
South Tech Academy | Boynton Beach, FL
Skills
Trustworthy individual ready to solve client concerns and answer questions while using in-depth information. Quick learner with the experience to confidently multi-task.
HIPAA compliance
Medication packaging
Labeling accuracy
Medication therapy management
Accomplishments
Trained 3 new pharmacy technicians on pharmacy policies, procedures and best practices.
Promoted to Lead Pharmacy Tech after 1.5 years with the company.