Summary
Work History
Education
Skills
Timeline
Receptionist
Aida V Najar Solorzano

Aida V Najar Solorzano

Bakersfield,CA

Summary

Dynamic and customer-focused professional with extensive experience in housekeeping and sales at Mervyn's Department Store. Proven ability to enhance client satisfaction through meticulous cleaning and exceptional guest relations. Skilled in cash handling and maintaining organized environments, ensuring a welcoming atmosphere for all visitors. Fluent in language, fostering effective communication.

Work History

Receptionist

J&J Properties
San Fernando, CA
2007 - 2009
  • Greeted visitors and clients professionally, delivering knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated records efficiently.
  • Answered phone promptly, directing incoming calls to appropriate offices.
  • Maintained clean reception area to create positive first impressions for visitors.
  • Accurately handled cash transactions and maintained records of sales and payments.
  • Responded to inquiries from callers seeking information and support.
  • Provided clerical support including copying, faxing, and filing documents for staff.
  • Cultivated client relationships through professionalism and strong interpersonal skills.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

House Cleaner

Roxanne Herrarte
Beverly Hills, CA
2020 - 2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked bathrooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in office, living rooms, and other areas in the home.
  • Maintained a spotless environment through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.

  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Polished fixtures to achieve professional shine and appearance.

Sales Associate

Mervyn's Department Store
Bakersfield, CA
1998 - 2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

General Education

San Fernando High School
San Fernando, CA
06.1993

Skills

  • Cashier
  • Customer service
  • Housekeeping
  • Closet detailing
  • Residential cleaning
  • Customer service-focused
  • FLUENT IN LANGUAGE

    • Guest relations

Timeline

Receptionist

J&J Properties
2007 - 2009

House Cleaner

Roxanne Herrarte
2020 - 2024

Sales Associate

Mervyn's Department Store
1998 - 2007

General Education

San Fernando High School

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Aida V Najar Solorzano