Aide Gonzalez
San Antonio,TX
Summary
Dynamic warehouse professional with extensive experience at Amazon, excelling in inventory management and order fulfillment. Proven ability to enhance operational efficiency through meticulous tracking and organization. Skilled in forklift operations and committed to delivering exceptional customer service while ensuring safety protocols are strictly followed. Recognized for problem-solving capabilities in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
San Antonio, TX
04.2022 - Current
- Verified accuracy of incoming shipments against purchase orders.
- Maintained accurate inventory records using computerized tracking systems.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Provided assistance in loading and unloading containers from ships and trains.
- Investigated any reported problems regarding shipping errors or damages.
- Transported goods to designated areas within the warehouse facility.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Organized warehouse space for efficient storage of products.
- Processed returns of defective merchandise as required.
- Inspected incoming shipments for damage or discrepancies.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Order Picker
Target
San Antonio, TX
05.2019 - 01.2022
- Ensured that all safety regulations were followed while performing work duties.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Conducted regular inventory checks to maintain accurate stock levels.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Packed and prepared orders for shipping, ensuring items were securely wrapped.
Barista
Dunkin' Dounts
San Antonio, TX
06.2019 - 12.2020
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Created promotional displays for advertising special events or promotions at the cafe.
- Adhered to health department regulations concerning sanitation standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Associate of Arts - English
St. Philip's College
San Antonio, TXSkills
- Technical writing
- Creative writing
- Editing skills
- Research skills
- Customer service
- Inventory management
- Forklift operations
- Order fulfillment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
Amazon
04.2022 - Current
Barista
Dunkin' Dounts
06.2019 - 12.2020
Order Picker
Target
05.2019 - 01.2022
Associate of Arts - English
St. Philip's College