Aidee Vazquez
Bakersfield,CA
Summary
Proven achiever with experience at T Mobile, adept in maximizing sales and minimizing shrinkage through outstanding customer service. Excelled in order verification and fostering team collaboration, significantly enhancing customer satisfaction. Skilled in equipment operation and load balancing, demonstrating a keen ability to streamline operations and boost efficiency.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Vin Max Express Inc
11.2018 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Store Manager
T Mobile
05.2012 - 02.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Front Desk Receptionist
Hampton Inn & Suites By Hilton
09.2007 - 12.2012
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
High School -
West High School
Bakersfield, CA08.2004
Skills
- Order Verification
- Equipment Operation
- Load Balancing
- Mileage Tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Vin Max Express Inc
11.2018 - Current
Store Manager
T Mobile
05.2012 - 02.2016
Front Desk Receptionist
Hampton Inn & Suites By Hilton
09.2007 - 12.2012
High School -
West High School
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