Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Aiden Alm

Cortland,NY

Summary

Skilled Aide with relevant experience in providing support and assistance in various industries. Strengths include strong communication skills, adaptability, and problem-solving abilities. Demonstrated ability to make significant impacts through proactive engagement and efficient task execution in previous work roles. Known for maintaining professionalism while providing high-quality assistance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Aide

Portzline Family Home
Homer, New York
06.2025 - Current
  • Assisted clients with daily living activities and personal care.
  • Documented patient information and reported changes to healthcare team.
  • Monitored inventory of supplies and requested replenishments as needed.
  • Assisted in meal prep and medication dispensing if needed.

Patient Care Partner

Guthrie Cortland Medical Center
Cortland, New York
08.2023 - 02.2025
  • Maintained cleanliness and organization in patient care areas.
  • Participated in team meetings to discuss patient care strategies and updates.
  • Trained new staff on patient care protocols and best practices.
  • Answer call bells efficiently
  • Supported medical staff during examinations and treatments.
  • Assisted nursing staff with patient care and daily living activities.
  • Documented patient information accurately in electronic health records.

Fast Food Crew Member

Wendys Restaurant
Cortland, NY
02.2021 - 09.2023
  • Followed company safety standards for food quality and sanitation procedures.
  • Served orders to customers at windows, counters and tables.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Worked with teammates and openly invited coaching from management team.
  • Kept customer and food preparation areas clean and well-organized.
  • Cleaned food preparation areas, cooking surfaces and utensils.

Team Member

Tractor Supply Company
Cortland, NY
05.2022 - 07.2023
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Exchanged merchandise for customers and accepted returns.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Kitchen Staff Member

The Rock Sports Bar and Grill
Cortland, NY
11.2022 - 01.2023
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Received, rotated and replenished kitchen stock for team members.
  • Assisted cook team by preparing sandwiches and salads.

Education

High School Diploma -

OCM Boces
Cortland, NY
06.2022

High School Diploma -

Cortland Junior-Senior High School
Cortland, NY
06.2022

Some College - Nursing

Tompkins-Cortland Community College
Dryden, NY

Some College (No Degree) - Nutrition Sciences

SUNY Buffalo State
Buffalo, NY

Skills

  • Willingness to learn
  • Time management
  • Basic first aid
  • Team collaboration
  • Effective communication
  • Physical strength
  • Positive attitude
  • Problem-solving skills
  • Safety awareness
  • Customer service

Certification

  • Certified in CPR Red cross training.
  • BLS Certification

Activities

Competitive swimmer on Stinger's swim team at the Cortland YMCA for 7 years

Timeline

Aide

Portzline Family Home
06.2025 - Current

Patient Care Partner

Guthrie Cortland Medical Center
08.2023 - 02.2025

Kitchen Staff Member

The Rock Sports Bar and Grill
11.2022 - 01.2023

Team Member

Tractor Supply Company
05.2022 - 07.2023

Fast Food Crew Member

Wendys Restaurant
02.2021 - 09.2023

High School Diploma -

OCM Boces

High School Diploma -

Cortland Junior-Senior High School

Some College - Nursing

Tompkins-Cortland Community College

Some College (No Degree) - Nutrition Sciences

SUNY Buffalo State

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