Experienced with engaging visitors and ensuring welcoming atmosphere in a themed setting. Utilizes effective communication and problem-solving skills to address guest needs. Knowledge of safety protocols and crowd management to maintain secure environment.
Overview
5
5
years of professional experience
Work History
Attractions Host - Space Mountain
Walt Disney Parks and Resorts
10.2023 - Current
Conducted pre-opening inspections to ensure all attractions were ready for daily operation, guaranteeing seamless guest experiences.
Maintained cleanliness and organization throughout attraction areas, ensuring optimal appearance for guests.
Assisted in the smooth operation of attractions by performing routine maintenance checks and reporting issues promptly.
Collaborated with other departments as needed to provide comprehensive support across the theme park facility.
Contributed to a safe environment for guests by enforcing safety protocols and addressing potential hazards.
Utilized problem-solving abilities to address guest concerns or operational challenges quickly and efficiently.
Disney College - Attractions (Star Wars: RotR)
Walt Disney World Parks and Resorts
10.2022 - 10.2023
Enhanced guest experience by providing friendly and efficient service with heavy theming.
Demonstrated excellent communication skills while interacting with various groups of guests.
Managed crowd control effectively, maintaining order during peak times and ensuring guest satisfaction.
Implemented emergency procedures when necessary, ensuring the safety of both guests and staff members during critical incidents.
Maintained thorough knowledge of each attraction's features, allowing for accurate information sharing with curious guests.
Participated in ongoing training sessions to stay current on park policies, procedures, and safety guidelines.
Choir Singer
Dr Phillips
11.2020 - 12.2021
Adapted to a quick schedule, sight reading most of the new music in the days before performance.
Observed choral leaders or prompters for cues or directions in vocal presentations.
Performed in professional show in a premier venue in Orlando which feature major Broadway stars.
Summer Camp Counselor
Garden Theatre
06.2020 - 08.2020
Worked with 30+ children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities. Due to COVID, I was also responsible for the safety of the children regarding compliance to mask and social distance requirements.
Organized and guided group activities by leading, coaching, and participating with campers.
Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Aligned with the director's priorities to ensure that plans were executed which could range from handling parental satisfaction to ensuring kids focus and maintenance of the stage.
Education
Bachelor of Arts - Theatre
University of Central Florida
Orlando, FL
High School Diploma - undefined
Montverde Academy
Montverde, FL
05.2021
Skills
Youth education and training
Reading comprehension
Excellent work ethic
Customer service
Accepts direction and coaching easily
Can-do attitude
Memorization skills
Active interpersonal skills
Accomplishments
Qualified for National Choir (1 year) as well as State Top Honors Choir (4 years).
Strong Academic Performance at Montverde Academy (Top 20 Private Schools in Florida)
Award Winning Actor & Singer (4 Applause Awards, 20+ ITS Awards)
Senior Safety Auditor, Entertainment at Walt Disney Parks and Resorts Worldwide SafetySenior Safety Auditor, Entertainment at Walt Disney Parks and Resorts Worldwide Safety