Aiden Connell
Voorheesville,NY
Summary
Dynamic professional with a strong work ethic and proven problem-solving abilities, honed at Denali ATV Adventures. Expert in team collaboration and customer engagement, consistently enhancing guest satisfaction. Skilled in machine safety practices and attention to detail, ensuring high-quality service and operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tour Guide
Denali ATV Adventures
Healy, AK
05.2025 - Current
- Provided detailed information to tourists about local attractions and points of interest.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
- Inspected vehicles before each trip departure in order to ensure they were safe for use during the tour.
- Developed guest relationships to achieve high level of satisfaction.
Gondola Operator
Jackson Hole Mountain Resort
Jackson, WY
11.2024 - 04.2025
- Collaborated with a team of 9 to efficiently assist guests daily with loading and unloading skis and snowboards onto the gondola.
- Completed tasks alongside gondola maintenance to ensure the gondola was running as expected.
- Ensured a safe and clean environment around the gondola by removing snow daily, enhancing visitor experience.
- Enhanced customer service skills by effectively interacting with over 1,000 clients daily.
Immersion Crew
Montana Conservation Corps
Missoula, MT
05.2024 - 10.2024
- Collaborated with a team of five for 5 months in the Selway-Bitterroot Wilderness, enhancing trail sustainability and ensuring environmental protection.
- Successfully maintained 30+ miles of trails by retreading, armoring, and clearing fallen trees, enhancing accessibility for hikers.
- Worked in 'hitches' of nine 12 hour days and five off days and would often hike 10+ miles a day with tools to a jobsite.
- Utilized pickmatic, pulaski, axe, and crosscut tools to enhance team productivity while boosting morale among five members during outdoor assignments.
- Faced diverse challenges during MCC service, enhancing adaptability and problem-solving skills for future roles.
Field Technician
Elemental Landscapes Inc
Voorheesville, NY
06.2020 - 01.2024
- Pruned and trimmed trees and hedges with shears, pruners, or chainsaws to improve visibility, shape, and health.
- Operated landscaping equipment such as mini-track loaders, skid steers, and excavators to maintain grounds and remove trees.
- Followed planned landscaping designs to lay sod, seed grass, or plant flowers and foliage.
- Assisted in constructing paver patios/walkways by excavating the area, leveling material, and laying pavers.
Education
High School Diploma -
Clayton A Bouton High School
Voorheesville, NY06.2021
Some College (No Degree) - Landscape Architecture (No Degree)
SUNY Cobleskill
Cobleskill, NYSome College (No Degree) - Environmental Science (No Degree)
Hudson Vally Community College
Troy, NYSkills
- Team Collaboration
- Problem-solving
- Interpreting Diagrams
- Customer engagement
- Strong Work Ethic
- Machine Safety Practices
- Attention to Detail
Certification
- A-Bucker on Crosscut
- Wilderness Medicine Essentials
Timeline
Tour Guide
Denali ATV Adventures
05.2025 - Current
Gondola Operator
Jackson Hole Mountain Resort
11.2024 - 04.2025
Immersion Crew
Montana Conservation Corps
05.2024 - 10.2024
Field Technician
Elemental Landscapes Inc
06.2020 - 01.2024
High School Diploma -
Clayton A Bouton High School
Some College (No Degree) - Landscape Architecture (No Degree)
SUNY Cobleskill
Some College (No Degree) - Environmental Science (No Degree)
Hudson Vally Community College