Aiden Ferrante
Bradenton,FL
Summary
Dynamic customer service professional with experience at Publix, excelling in sales transactions and enhancing customer satisfaction. Proven ability to resolve complaints and foster loyalty through effective communication and active listening. Skilled in inventory management, consistently delivering accurate cash handling and improving operational efficiency. Adaptable team player committed to exceptional service.
Overview
4
4
years of professional experience
Work History
Publix Worker
Publix
14605 State Road 70 E, Bradenton, FL 34202
06.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree -
Lakewood Ranch HIghschool
Bradenton, FL05-2025
Skills
- Customer service
- Sales transactions
- Inventory management
- Data entry
- Communication skills
- Community engagement
- Teamwork
- Multitasking Abilities
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Publix Worker
Publix
06.2021 - Current
No Degree -
Lakewood Ranch HIghschool