Aiden LaCour
Pineville,LA
Summary
Extremely polite and positive person. Years of experience around handling people and presenting a responsible face. Very easy to talk to and very hardworking. Multitasker with a number of skills under my belt, such as cash handling, team cooperation, efficient time managing, etc. Can handle my own whenever the need arises. Driven with a passion for my work. Extremely adaptable to situations that are dynamic in nature.
Overview
2
2
years of professional experience
Work History
Guest Services Associate
FOTAZ (Friends of the Alexandria Zoo)
02.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
- Provided both food and drink in a timely manner for guests.
- Even in a rush implemented a calm manner and peaceful demeanor towards guest.
- Conducted inventory checks and responsibly managed restocking items.
- Counting the deposit at the end of the day in a timely and efficient manner, double checking for correctness.
- Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the hotel''s reputation.
Busser
The Chimes East
09.2023 - 12.2023
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room inventory and replenished as necessary.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
Busser/Barback
French Market Bistro
09.2022 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
Education
High School Diploma -
Louisiana State University And A&M College
Baton Rouge, LA02.2026
Skills
- Time Management
- Hospitality services
- Listening Skills
- Issue Resolution
- Cash Management
- Patience and composure
- Guest Registration
- Team motivation
4Year student in the radio training program at Baton Rouge Magnet High School
Baton Rouge Magnet High School is known for many things, such as its academic prowess and many great opportunities for young adults to excel at their choosing. However, it is also known for its prodigious radio program listened to worldwide. WBRH 90.3 is an amazing radio station ran by students and taught by excellent teachers. While in the radio program, I got to learn about many things such as how to build different types of speakers, how to subdue public speaking anxiety and the responsibility of being a DJ. The program helped to build my character in a positive way.
Timeline
Guest Services Associate
FOTAZ (Friends of the Alexandria Zoo)
02.2024 - Current
Busser
The Chimes East
09.2023 - 12.2023
Busser/Barback
French Market Bistro
09.2022 - 08.2023
High School Diploma -
Louisiana State University And A&M College
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