Aiden Nicol
Middeltown,RI
Summary
Proven Line Cook and Customer Service Representative with a track record of enhancing customer satisfaction and streamlining operations. Skilled in food preparation and problem-solving, demonstrating a professional attitude and attention to detail. Achieved high accuracy in order execution, contributing to increased repeat business.
Overview
4
4
years of professional experience
Work History
Line Cook
Flo's Clam Shack
03.2024 - 09.2024
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Line Cook
Franklins Spa
04.2023 - 02.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Customer Service Representative
Home Depot
04.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Line Cook
Quito's Restaurant
03.2021 - 11.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
GED -
Middletown High School
Middletown, RI06.2024
Skills
Time Management
Attention to Detail
Highly motivated
Cleaning and organization
Professional Attitude
Customer Service
Reliable and Trustworthy
Food Preparation
Problem-Solving
Team Coordination
Timeline
Line Cook
Flo's Clam Shack
03.2024 - 09.2024
Line Cook
Franklins Spa
04.2023 - 02.2024
Customer Service Representative
Home Depot
04.2022 - 04.2023
Line Cook
Quito's Restaurant
03.2021 - 11.2021
GED -
Middletown High School
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