- Mindfulness Practices
- Gym Workouts
- Strategy/Puzzle Games
- Baseball
- Playing Sports
- Music
- Guitar Playing
- Hobbies that combine physical activity with outdoor exploration
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Aiden Patterson
Scottsdale,AZ
Summary
Knowledgeable and dedicated customer service representative with a recent Bachelors of Science degree majoring in supply chain management at Arizona State University W.P. Carey School of Business as of May 2025. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success while expanding knowledge and advancing career within consumer lending.
Overview
3
3
years of professional experience
Work History
Member Service Specialist II
Global Credit Union
05.2025 - Current
- Completed training and worked effectively under high-pressure client services environments.
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
- Delivered functionality assistance via phone and online service platforms.
- Continuously surpassed customer service standards while ensuring compliance with call volume objectives.
Member Service Specialist I
Global Credit Union
10.2024 - 05.2025
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Receive and post, or accurately record and forward for processing, member account transactions and research requests.
- Identify and offer products and services that would be beneficial to the members.
- Perform assigned authority level responsibilities.
Event Coordinator, Delivery, Image Uploads
Estate Watch & Jewelry Co.
11.2022 - 10.2024
- Control traffic flow during store events
- Deliver to customers while driving a U-Haul truck
- Upload photos and descriptions of jewelry to websites for listings
Dishwasher
Oregano’s Pizza Bistro
07.2022 - 02.2023
- Supported back of house operations
- Washed dishes to maintain the flow of the busy hours vital to keep things organized
- Made some ingredients and portioned food to help the restaurant set up for the day
- Mopped the floors of the customer area, patio, and bathrooms before opening
- Clean kitchen equipment before closing for the night to prepare for the next day
Education
Bachelor of Science - Supply Chain Management
W. P. Carey School of Business, Arizona State University
Tempe, AZ05.2025
Associates of Business & Arts - undefined
GateWay Community College
Phoenix, AZ05.2023
Skills
- Microsoft Excel, PowerPoint, Word
- Composed in high-stress situations
- Team player
- Receptive to guidance
- Supply chain management
- Technology proficiency
- Data analysis
- 50 WPM
Leadership Experience
Baseball Player, GateWay Community College(08/2020-05/2023)
I played as a pitcher for 3 years and played baseball my entire life up to that point which has built my team cooperation and other skills which I can carry with me throughout life.
Interests
Timeline
Member Service Specialist II
Global Credit Union
05.2025 - Current
Member Service Specialist I
Global Credit Union
10.2024 - 05.2025
Event Coordinator, Delivery, Image Uploads
Estate Watch & Jewelry Co.
11.2022 - 10.2024
Dishwasher
Oregano’s Pizza Bistro
07.2022 - 02.2023
Associates of Business & Arts - undefined
GateWay Community College
Bachelor of Science - Supply Chain Management
W. P. Carey School of Business, Arizona State University
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