Aiden Piel
Southlake
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Guest Service Attendant
Southlake Pickleball Complex
08.2025 - Current
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Managed front desk operations, including check-ins and payments, ensuring efficient workflow.
- Assisted guests with inquiries regarding facilities, events, and services to provide accurate information.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
Event Operations
Arkansas Razorbacks
08.2024 - 06.2025
- Collaborated with team members to set up and transform event spaces across diverse venues, including football fields, basketball arenas, baseball stadiums, and gymnastics facilities at an SEC school while fully enrolled in 15 credit hours.
- Assisted with pre-event security setup, including barrier placement, signage, and entry checkpoints, as well as post-event breakdown of security infrastructure and event setups.
- Provided guest assistance throughout events, focusing on accessibility, wayfinding, and a positive fan experience.
- Promoted to Shift Lead for Summer 2025 based on performance, leadership, and reliability.
- Recognized as Newcomer of the Month in September 2024 for outstanding contributions and quick adaptation.
Course Greenskeeper
Blessings Golf Club
03.2024 - 08.2024
- Performed daily course maintenance duties including watering, mowing, fertilizing, aerating, and maintaining healthy turf conditions.
- Responsible for adjusting cup and tee locations to enhance course playability and maintain tournament-ready standards.
- Operated heavy machinery with precision, ensuring safety and efficiency in all maintenance tasks.
- Trained and supervised new employees, providing clear instructions on equipment use, safety protocols, and best practices for course upkeep.
- Contributed to the overall appearance and playability of the course, supporting a high-quality experience for members and guests.
Education
Bachelor of Science - Sports Management
University of Arkansas
Fayetteville, ArkansasHigh School Diploma - undefined
Southlake Carol High School
Southlake, TexasSkills
- Team Leadership & Supervision
- Communication & Collaboration
- Multi-Tasking
- Training & Onboarding New Staff
- Adaptability
- Strong work ethics
Timeline
Guest Service Attendant
Southlake Pickleball Complex
08.2025 - Current
Event Operations
Arkansas Razorbacks
08.2024 - 06.2025
Course Greenskeeper
Blessings Golf Club
03.2024 - 08.2024
High School Diploma - undefined
Southlake Carol High School
Bachelor of Science - Sports Management
University of Arkansas