Aiden Stice
Bellingham
Summary
Dynamic professional with proven success in customer service and sales performance. Recognized for effective conflict resolution and team leadership skills, consistently exceeding sales targets while enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
2nd Lead Asst Manager
Zumiez
Bellingham
10.2024 - Current
- Provide exceptional customer service, resolving issues and enhancing the shopping experience.
- Deliver high-volume customer service and built rapport with customers to drive sales and repeat business.
- Consistently exceeded sales performance expectations, maintaining 3+ UPT and $120+ DPT averages.
- Coached sales associates to enhance transaction-building and customer engagement skills.
- Assisted in daily store operations and took leadership responsibility during manager absences.
- Worked in a fast-paced retail environment while balancing sales, operations, and leadership responsibilities.
- Recognized as Employee of the Month for 14 consecutive periods based on sales performance, customer service, and leadership.
- Processed transactions accurately and efficiently to support daily sales operations.
- Resolved customer concerns professionally and created positive shopping experiences.
- Handle freight processing, inventory organization, and online order fulfillment.
- Managed inventory levels to ensure effective stocking and organization of products.
- Assisted in training new team members on store operations and customer service.
- Excellent communication and interpersonal skills with customers and team members.
- Adaptable and able to perform effectively in changing or high-pressure situations.
Education
High School Diploma -
Ferndale High School
Ferndale, WA06-2025
Skills
- Sales performance
- Product placement
- Promotional planning
- Stock control
- Retail organization
- Employee training
- Team leadership
- Effective leadership
- Time management
- Conflict resolution
- Customer service
Timeline
2nd Lead Asst Manager
Zumiez
10.2024 - Current
High School Diploma -
Ferndale High School