Aidyn Perez
Buford
Summary
Results-driven supervisor with a strong background in managing deck operations and delivering excellent customer service. Skilled in decision-making and complex problem-solving, with a proven ability to improve workflows while ensuring full compliance with safety standards. Reliable leader committed to maintaining safe, efficient, and positive environments for both guests and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk, Deck Supervisor and Life Guard
Goldfish Swim School
03.2025 - Current
- Supervised daily deck operations, ensuring compliance with safety protocols and operational standards.
- Coordinated crew activities to enhance workflow efficiency and maintain project timelines.
- Trained new staff on equipment usage, safety practices, and company policies to ensure competency.
- Conducted regular inspections of deck equipment, identifying maintenance needs to prevent downtime.
- Led team meetings to communicate goals, address challenges, and promote collaboration among crew members.
- Maintained accurate records of all deck operations, ensuring compliance with company policies and regulatory requirements.
Shift Leader
Chich Fil A
Hamilton Mill
02.2024 - 03.2025
- Supervised team members during peak hours to ensure efficient customer service and quality standards.
- Trained new staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored daily sales reports and adjusted staffing accordingly to meet demand fluctuations.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Enforced food safety regulations, ensuring compliance with health department standards.
Team Member (Trainer)
Cava
Buford, GA
01.2024 - 01.2025
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
- Maintained clean and organized checkout area, ensuring smooth operations.
- Assisted in training new staff on cash handling and customer service protocols.
- Monitored inventory levels, restocking items as necessary to meet demand.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
Manager
Blaze Pizza
Buford, GA
05.2024 - 12.2024
- Oversaw daily operations to ensure efficient service and product quality.
- Trained and mentored team members on customer service best practices.
- Monitored compliance with health and safety regulations within the workplace.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Member
American Deli
05.2023 - 08.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Prepared food items in accordance with health and safety regulations to ensure quality standards.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Operated kitchen equipment safely, adhering to operational guidelines for optimal performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Seckinger
Buford, GASkills
- Hazardous materials handling
- Environmental awareness
- Customer service leadership
- Customer service
- Decision-making
- Complex Problem-solving
- Staff training and development
Certification
- Life Guard Certified by Ellis and Associates
- CPR Certified by Ellis and Associates
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk, Deck Supervisor and Life Guard
Goldfish Swim School
03.2025 - Current
Manager
Blaze Pizza
05.2024 - 12.2024
Shift Leader
Chich Fil A
02.2024 - 03.2025
Team Member (Trainer)
Cava
01.2024 - 01.2025
Team Member
American Deli
05.2023 - 08.2023
High School Diploma -
Seckinger