Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
IHSS Caregiver
Home Support Services
06.2016 - Current
Laundry cook clean paperwork manage affairs
Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Laundered clothing and bedding to prevent infection.
Crisis Intervention Counselor
Bayview Hunters Point Foundation
02.2013 - 06.2016
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Evaluated risk to client or others by gathering information and conducting assessments.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Conversed with individuals in crisis which called or texted hotline for assistance.
Provide daily care and support to patients
Provide medications and other treatments to patients, under the instructions of doctors or nurses, as well as assist patients with daily activities, including eating, bathing, transportation for errands like doctors and grocery shopping and movement.
Customer Service Associate
Macy's
10.2003 - 07.2004
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Addressed inquiries, resolved customer issues and managed customer relations.
Consulted with customers regarding needs and addressed concerns.
Cashier Sales rep floor wrap
Education
High School Diploma -
Antioch Adult And Community Education
Antioch, CA
07.2004
Skills
Cashiering
Cash Handling
Communication skills
English
Hospitality
Front Desk
Patient care
Customer service (10 years)
After school program - Teaching (8 years)
Timeline
IHSS Caregiver
Home Support Services
06.2016 - Current
Crisis Intervention Counselor
Bayview Hunters Point Foundation
02.2013 - 06.2016
Customer Service Associate
Macy's
10.2003 - 07.2004
High School Diploma -
Antioch Adult And Community Education
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