Aijalon Hubbard
Sanford,NC
Summary
Experienced Shift Lead with a strong background in team management and operational efficiency. Skilled in overseeing daily operations, ensuring high standards of customer service, and driving team performance. Adept at problem-solving, coordinating schedules, and maintaining a productive work environment. Proven ability to lead by example and foster a positive team culture.
Overview
5
5
years of professional experience
Work History
Shift Leader
Walgreens
01.2024 - Current
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Increased sales with introduction of promotional strategies that attracted more customers.
Customer Service Representative
Lowes Home Improvment
08.2020 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed timely and effective replacement of damaged or missing products.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Distribution Associate
COTY.Inc
10.2019 - 07.2021
- Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Prepared boxes, pallets and crates for outgoing shipments.
- Worked well in a team setting, providing support and guidance.
Education
Emergency Medical Technician -
Central Carolina Community College
Sanford, NC06.2024
Lee County High School
Sanford, NC06.2020
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Flexible Schedule
- Strong verbal and written communication
- Customer Service Management
- Team Supervision
- POS System Operation
- Teamwork and Collaboration
- Time Management
Timeline
Shift Leader
Walgreens
01.2024 - Current
Customer Service Representative
Lowes Home Improvment
08.2020 - 10.2022
Distribution Associate
COTY.Inc
10.2019 - 07.2021
Emergency Medical Technician -
Central Carolina Community College
Lee County High School