Aika Deer
Moss Point,MS
Summary
Reliable early-career professional with customer service, appointment scheduling, and attention to detail. Known for clear communication, organized follow-up, and keeping daily tasks on track in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Patient Processor
The Orthopedic Group
Mobile, Alabama
06.2022 - 04.2023
- Coordinated appointment scheduling and follow-up with care teams to ensure organized patient visits.
- Reviewed incoming forms for accuracy and completion, resolving missing information to facilitate smooth processing.
- Communicated clearly with patients regarding paperwork and visit preparation to enhance their experience.
Freight Handler
Walmart Distribution Center
Irvington, Alabama
06.2020 - 05.2021
- Managed freight unloading from trailers at Walmart distribution center receiving docks, ensuring safety and accuracy to maintain operational efficiency.
- Used forklift, pallet jacks, and hand trucks to load and unload freight from trucks efficiently.
- Applied safe handling practices when moving heavy freight and equipment to reduce risk.
- Identified and reported damaged products during unloading for immediate resolution, contributing to inventory integrity.
- Maintained clean work area and adhered to sanitation guidelines throughout shift to promote a safe and compliant work environment.
Server
Lakeview Catfish Restaurant
Moss Point, Mississippi
11.2017 - 06.2019
- Greeted guests at Lakeview Catfish Restaurant with warm, attentive service.
- Delivered meals promptly and checked guest satisfaction throughout service.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Took food and drink orders accurately for dining room tables.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Presented catfish specials and explained menu items clearly to diners.
- Coordinated with kitchen staff on order timing and table needs.
- Trained new servers on Lakeview dining room routines and guest service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Alma Bryant High School
Irvington, AL05-2019
Skills
- Appointment scheduling
- Data entry
- Attention to detail
- Customer service
- Verbal communication
- Problem solving
- Time management
- Team collaboration
- Multitasking
Timeline
Patient Processor
The Orthopedic Group
06.2022 - 04.2023
Freight Handler
Walmart Distribution Center
06.2020 - 05.2021
Server
Lakeview Catfish Restaurant
11.2017 - 06.2019
High School Diploma -
Alma Bryant High School