Summary
Overview
Work History
Education
Skills
Timeline
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Aikambir Walia

New York

Summary

Result-driven Product Manager with 2+ years of experience leading cross-functional teams to deliver high-impact digital products. Adept at aligning product strategy with business goals, leveraging user research and data to inform decisions, and managing agile development cycles from concept to launch. Successfully grew a Fulfillment Microservice product user base by 40% in one year by prioritizing customer feedback and refining the onboarding experience. Passionate about building products that solve real-world problems and create measurable value for users and businesses.

Overview

4
4
years of professional experience

Work History

Product Manager

American Express
01.2023 - Current
  • Spearheaded the optimization of fulfillment processes for a team of 8, enhancing order accuracy by 30% and reducing

average delivery time from 5 days to just 3 days, resulting in a significant boost in stakeholder satisfaction metrics.

  • Implemented data-driven inventory management strategies that minimized report discrepancies by 40%, facilitating a

smoother workflow and achieving an annual cost savings of over $250,000 through improved resource allocation.

  • Directed a fulfillment team to streamline operations, achieving a 40% reduction in order processing time and

enhancing overall customer satisfaction ratings by 25% within six months.

  • Collaborated with engineering teams to identify and resolve production issues, resulting in a 45% decrease in

downtime and saving the company approximately $150,000 annually.

  • Orchestrated cross-functional team collaborations to streamline project workflows, improving overall team efficiency,

resulting in the successful launch of three major updates within one fiscal year.

  • Implemented agile methodologies that reduced the product development cycle time by 30%, enabling faster time-to-

market for three key products and increasing overall project throughput by 20%.

  • Developed and executed comprehensive training programs for new team members, increasing overall team

productivity by 25% within three months, while also decreasing onboarding time from four weeks to two weeks.

  • Spearheaded the development of a new software feature that improved user engagement by 40%, 35x improvement in

batch file generation speed. Driving offer redemption feed from 2 million to 11.7 million within six months of launch.

  • Enhanced the reconciliation process, ensuring faster, automated funding for approved customers.
  • Collaborated with risk and compliance teams to automate fraud detection, reducing false positives by 25%.


Resident Services Coordinator

UConn Residential Life
09.2021 - 12.2022
  • Developed effective mediation and conflict resolution skills by implementing proactive communication strategies with residents resulting

in reduced conflicts by 60%.

  • Enforced college and on-campus policies such as student code of conduct and housing contract to maintain a safe living environment for

residents achieving a 99% compliance rate.

  • Monitored and managed incident reports, budgeting, maintenance requests, and room change requests for a residence hall of 500 students

with zero compliance issues.

Education

Bachelor of Science - Computer Science

University of Connecticut
Storrs, CT
12-2022

Skills

    Concepts: KPI tracking, Project planning, Product strategy, Product lifecycle management, Project Management Methodologies, Project Life Cycle, Risk Management, Task Management, Cost Control, Data Analysis, Strategic Planning & Analysis, Key Performance Indicators, Quality Control, Agile Methodology & Scrum, Prioritization & Time Management

    Technologies: Python, Language R, Spreadsheet, PowerPoint, Excel, Canva, Adobe, Waterfall

Timeline

Product Manager

American Express
01.2023 - Current

Resident Services Coordinator

UConn Residential Life
09.2021 - 12.2022

Bachelor of Science - Computer Science

University of Connecticut