Aiko Rikimaru
Denver,CO
Summary
3+ years of experience as a sales clerk and 8+ years in the operations department. I would like to join your company and make use of the flexible response and communication skills I have cultivated through my experience.
Overview
21
21
years of professional experience
Work History
Import and Sales Business
Self-employed
12.2020 - Current
- Buying products from overseas stores and selling them to Japanese customers
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Provide customer service
- Conduct research on products that will lead to sales
- Achieved a monthly net income of $2,000.
Operation Department Supervisor
NTT MARKETING ACT Co.Ltd
03.2010 - 03.2018
- Support and coordination between the sales department and the supply chain
- Aggregate information on orders, sales, order backlogs, inventory, etc., and distribute lists to contract partner companies and internal sales staff
- Order and sales processing operations using proprietary systems
- Achieved an error rate of 0.01% or less
Sales Representative Team Leader
NTT MARKETING ACT Co,Ltd
12.2007 - 02.2010
- Responding to telephone and e-mail inquiries from contract partner companies
- Confirmation using the system in response to inquiries
- Request for adjustment to the department in charge
- Managed over 50 customer calls and 100 customer mails per day.
Land Acquisition Division Clerical Job
KYUSHU ELECTRIC POWER CO., INC.
10.2002 - 10.2007
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Management and ordering of supplies
- Management of departmental budgets
- Preparation of accounting vouchers
Education
Bachelor of Arts - English Literature
KOBE WOMEN'S University
Hyogo, Japan03.2001
Skills
- Process Improvement
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Japanese（Native)
Timeline
Import and Sales Business
Self-employed
12.2020 - Current
Operation Department Supervisor
NTT MARKETING ACT Co.Ltd
03.2010 - 03.2018
Sales Representative Team Leader
NTT MARKETING ACT Co,Ltd
12.2007 - 02.2010
Land Acquisition Division Clerical Job
KYUSHU ELECTRIC POWER CO., INC.
10.2002 - 10.2007
Bachelor of Arts - English Literature
KOBE WOMEN'S University