Rodney Masima
Oakland,CA
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Dnata
03.2022 - Current
- Oversaw aircraft loading and unloading operations to ensure timely departures.
- Coordinated baggage handling and cargo transfer processes for efficient turnaround times.
- Trained new ramp agents in safety protocols and operational procedures to enhance team performance.
- Monitored equipment usage and performed routine maintenance checks to optimize functionality.
- Implemented workflow improvements that reduced delays during peak travel periods.
- Collaborated with ground control teams to maintain communication and address operational issues promptly.
- Acted as a point of contact for escalations, resolving conflicts to uphold service standards.
- Conducted safety audits and enforced compliance measures to promote a secure work environment.
Education
High School Diploma -
Oakland Military Institute College Preparatory College
Oakland, CA05.2021
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Safety procedures
- Aircraft tug operation
- Safety procedures compliance
- Baggage handling
- Heavy lifting
- Team leadership
- Baggage management
- Vehicle operation
- Dependable and responsible
Timeline
Ramp Agent
Dnata
03.2022 - Current
High School Diploma -
Oakland Military Institute College Preparatory College