Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ailee Palmer

Denver,CO

Summary

Versatile support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in EMR navigation and proven ability to minimize billing delays through effective communication and collaboration.

Overview

5
5
years of professional experience

Work History

Revenue Cycle Support Specialist

Sound Physicians
06.2022 - Current
  • Access and navigate various EMRs to retrieve information required for billing.
  • Monitor and effectively work aging volume to minimize billing delays.
  • Access and review electronic medical record documentation to ensure accuracy of prospective and retrospective billing in accordance to established coding guidelines and other policies and procedures.
  • Engagement with clinical and non-clinical professionals and site leadership regarding missed billing and billing delays as a result of missing information.
  • Work in conjunction with our internal billing department and billing vendor on coding related denials and other projects specific to the revenue cycle.

Freelancer

Just Baseball Media
03.2023 - 09.2023
  • Collaborated with editors to refine content for clarity and engagement, ensuring adherence to publication standards.
  • Developed compelling story pitches based on audience interests and trending topics within the community.
  • Wrote, edited and produced stories for Internet and digital channels.

Server/Key Holder

The Pizza Kitchen
08.2020 - 05.2022
  • Managed daily operations to ensure seamless service and customer satisfaction.
  • Trained and mentored staff on service standards and operational procedures.
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Journalism And Electronic Media

University of Tennessee
Knoxville, TN
12-2022

Skills

  • EMR Navigation
  • Word
  • Excel
  • Multitasking/ Ability to prioritize between multiple projects to meet deadlines
  • Ability to independently stay on task in a remote environment
  • Strong written and verbal communication skills
  • Attention to detail
  • HIPAA compliance

Timeline

Freelancer

Just Baseball Media
03.2023 - 09.2023

Revenue Cycle Support Specialist

Sound Physicians
06.2022 - Current

Server/Key Holder

The Pizza Kitchen
08.2020 - 05.2022

Journalism And Electronic Media

University of Tennessee

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