Aileen Alegria
Moreno Valley,CA
Summary
Highly motivated and academically accomplished recent high school graduate with a passion for proving exceptional customer service. Possessing excellent communication skills, a positive and outgoing personality. seeking a position in customer service to contribute my skills and dedication to ensuring customer satisfaction and company success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Cold Springs Lawn Care
Moreno Valley, CA
04.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls
- Interacted with customers in person and over the phone addressing inquiries and providing assistance.
- Demonstrated excellent problem-solving skills to resolve customer complains and issues promptly and effectively.
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA06.2023
Skills
- Strong interpersonal skills with the ability to build report with diverse customer bases
- Quick learner and adaptable to new situations
- Detail-oriented and organized ensuring accurate record keeping and data
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Cold Springs Lawn Care
04.2020 - Current
High School Diploma -
Canyon Springs High School