Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aileen Berthold

Port Saint Lucie,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and eager to secure a position with an experienced company.

Overview

7
7
years of professional experience

Work History

HR Coordinator/Receptionist

Independence Home Care Agency
03.2023 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted with recruitment process by posting job ads, filtering applications and scheduling interviews.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Kinnser software experienced.

Volunteer

Awana Clubs At Calvary PSL
09.2022 - 05.2023
  • Taught night’s lesson, help students memorize their verses and signed their books weekly.
  • Maintained parents inform of they child's progress.
  • Supported engaging, fun, and smooth-running activities weekly by helping with organization and planning.
  • Greeted and engaged with children.
  • Shared the gospel through age appropriate stories , songs and crafts.

Applications Assistant

QPI HealthCare Services
08.2018 - 02.2019
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and supervised employees on office policies and procedures.

Spa Coordinator

Four Seasons Hotels At The Surf Club
01.2017 - 05.2018
  • Answered questions about spa, treatments offered and spa's amenities.
  • Maintained solid knowledge base of all spa and resort products and services.
  • Interacted with 20+ guests daily and provided positive impression of spa.
  • Grew repeat client base through effective marketing and customer service.
  • Maintained front desk workstation by keeping it clean and organized.
  • Led spa tours for new members to familiarize guests with services provided.

Education

Bachelor of Arts - Hospitality Administration And Management

Florida International University
Miami, FL
12.2016

Skills

  • Document Management
  • Telephone Etiquette
  • Adaptability and Dependability
  • Attention to Detail
  • Time Management
  • High work ethic
  • Organization Skills
  • Bilingual (Spanish- English)

Languages

Spanish
Native or Bilingual

Timeline

HR Coordinator/Receptionist

Independence Home Care Agency
03.2023 - Current

Volunteer

Awana Clubs At Calvary PSL
09.2022 - 05.2023

Applications Assistant

QPI HealthCare Services
08.2018 - 02.2019

Spa Coordinator

Four Seasons Hotels At The Surf Club
01.2017 - 05.2018

Bachelor of Arts - Hospitality Administration And Management

Florida International University
Aileen Berthold