Aileen Berthold
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and eager to secure a position with an experienced company.
Overview
7
7
years of professional experience
Work History
HR Coordinator/Receptionist
Independence Home Care Agency
03.2023 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications and scheduling interviews.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Kinnser software experienced.
Volunteer
Awana Clubs At Calvary PSL
09.2022 - 05.2023
- Taught night’s lesson, help students memorize their verses and signed their books weekly.
- Maintained parents inform of they child's progress.
- Supported engaging, fun, and smooth-running activities weekly by helping with organization and planning.
- Greeted and engaged with children.
- Shared the gospel through age appropriate stories , songs and crafts.
Applications Assistant
QPI HealthCare Services
08.2018 - 02.2019
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and supervised employees on office policies and procedures.
Spa Coordinator
Four Seasons Hotels At The Surf Club
01.2017 - 05.2018
- Answered questions about spa, treatments offered and spa's amenities.
- Maintained solid knowledge base of all spa and resort products and services.
- Interacted with 20+ guests daily and provided positive impression of spa.
- Grew repeat client base through effective marketing and customer service.
- Maintained front desk workstation by keeping it clean and organized.
- Led spa tours for new members to familiarize guests with services provided.
Education
Bachelor of Arts - Hospitality Administration And Management
Florida International University
Miami, FL12.2016
Skills
- Document Management
- Telephone Etiquette
- Adaptability and Dependability
- Attention to Detail
- Time Management
- High work ethic
- Organization Skills
- Bilingual (Spanish- English)
Languages
Spanish
Native or Bilingual
Timeline
HR Coordinator/Receptionist
Independence Home Care Agency
03.2023 - Current
Volunteer
Awana Clubs At Calvary PSL
09.2022 - 05.2023
Applications Assistant
QPI HealthCare Services
08.2018 - 02.2019
Spa Coordinator
Four Seasons Hotels At The Surf Club
01.2017 - 05.2018
Bachelor of Arts - Hospitality Administration And Management
Florida International University
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