Aileen Boyd
Leander
Summary
Dynamic professional with extensive experience at Amazon and SUBWAY® Restaurants, excelling in order fulfillment and inventory management. Proven ability to lead teams effectively while ensuring safety compliance and enhancing customer service. Recognized for implementing cost control measures that improved operational efficiency and maintained high-quality standards.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Amazon
Las Vegas/Pflugerville
10.2020 - 08.2024
- Executed order picking and packing procedures according to established guidelines.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Ensured safety protocols were followed at all times while operating machinery.
- Inspected damaged goods prior to disposal or return to vendor.
Manager
SUBWAY®Restaurants
Las Vegas
02.2015 - 09.2020
- Managed daily food service operations and staff scheduling for optimal efficiency.
- Oversaw inventory management, ensuring timely supply orders and minimizing waste.
- Trained and mentored staff on food safety protocols and customer service standards.
- Implemented cost control measures to maintain budget while enhancing service delivery.
- Coordinated special events and catering services, ensuring seamless execution and satisfaction.
- Enforced health regulations to maintain compliance and promote a safe dining environment.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Adhered to company food, safety, quality and sanitation policies.
- Resolved customer complaints promptly in a professional manner.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
Cashier
HMS Host International
Las Vegas
03.2012 - 12.2014
- Processed customer transactions efficiently at various food service locations.
- Managed cash register operations while ensuring accurate cash handling.
- Maintained cleanliness and organization at the checkout area to enhance customer experience.
- Assisted customers with product selection and payment options effectively.
- Collaborated with team members to streamline daily operations during peak hours.
- Followed company policies for food safety and hygiene consistently in all tasks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Associate of Arts - Industrial Management
Austin Community College
Austin, TX06-2027
High School Diploma -
Chapparal High School
La Verne, CA06-2002
Skills
- Order fulfillment
- Inventory management
- Customer service
- Safety compliance
- Team leadership
- Quality assurance
- Effective communication
- Supply ordering
- Safety training
- Packaging and labeling
- Basic mathematics
- Time management
- Team collaboration
- Labor management
- Cost control
- Calm and pleasant demeanor
Timeline
Warehouse Worker
Amazon
10.2020 - 08.2024
Manager
SUBWAY®Restaurants
02.2015 - 09.2020
Cashier
HMS Host International
03.2012 - 12.2014
Associate of Arts - Industrial Management
Austin Community College
High School Diploma -
Chapparal High School
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