Aileen Chavez
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
High Desert Oral and Facial Surgery
El Paso, Texas
05.2026 - Current
- Scheduled consultations, surgeries, and follow-up appointments using EMS
- Answered incoming calls, redirected callers to the appropriate staff or department and relayed messages if needed through email or phone.
- Prepared surgical and consult charts, verifying insurance coverage and necessary payments, ensuring all paperwork was ready before patient arrival.
- Obtained accurate patient records for surgical charts, ensuring seamless integration into a computer system.
- Processed payments with precision at the point of sale, balancing the register to ensure reports reflect end of day transactions.
- Updated and maintained office policies and procedures, enhancing operational efficiency.
Server
Cheddars Scratch Kitchen
El Paso, Texas
07.2025 - 05.2026
- Coordinated with kitchen staff to ensure accurate order execution and timely food delivery, fostering seamless communication between front and back of house.
- Coordinated with kitchen staff for accurate order execution and timely food delivery, fostering communication between front and back of house.
- Implemented strict beverage service protocols and payment processing procedures while maintaining exceptional customer service standards.
NRO Corporate Trainer
Logan's Roadhouse
11.2021 - 08.2024
- Led comprehensive training programs for new hires, developing custom learning materials and assessment tools while monitoring daily progress to ensure operational excellence.
- Cultivated a positive learning environment through mentorship and collaborative problem-solving with team leads, enhancing training effectiveness.
- Partnered with district operations and training teams to refine instructional methods, ensuring smooth support during new location openings.
Restaurant Server/Hostess
Logans Roadhouse
04.2021 - 08.2024
- Created welcoming atmosphere through personalized guest interactions, ensuring facility standards and supporting team objectives.
- Streamlined communication protocols between service teams, enhancing operational efficiency and guest satisfaction.
- Coordinated with kitchen staff to ensure accurate order execution and timely food delivery, fostering seamless communication between front and back of house.
- Coordinated with kitchen staff for accurate order execution and timely food delivery, fostering communication between front and back of house.
- Implemented strict beverage service protocols and payment processing procedures while maintaining exceptional customer service standards.
Education
High School Diploma -
Mountain View High School
El Paso, TXSkills
- Multitasking
- Interpersonal Skills
- Strategic Thinking
- Organizational Skills
- Sales Strategies
- Workflow Management
References
- Korina, Gonzalez, Infectious Disease Center of El Paso, P.A. Dr. Richard Pieri, Korinaa13@gmail.com, 9154222428
- Maria D., Soto, Child Support Technician, Lusoto1717@gmail.com, 9154087734
Timeline
Front Desk Receptionist
High Desert Oral and Facial Surgery
05.2026 - Current
Server
Cheddars Scratch Kitchen
07.2025 - 05.2026
NRO Corporate Trainer
Logan's Roadhouse
11.2021 - 08.2024
Restaurant Server/Hostess
Logans Roadhouse
04.2021 - 08.2024
High School Diploma -
Mountain View High School