Aileen Delgado
Los Angeles,CA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Cosmetologist
Decarra Salon
20855 Ventura Blvd
05.2022 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier/ Waitress
Magalys Tamales
134 N Maclay Ave
07.2016 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School -
Heritage Christian School
9825 Woodley Ave05.2016
Skills
- Client Education
- Active Listening
- Hair Coloring and Highlighting
- Relationship Building
- Product and Service Explanations
- Hair Styling
- Friendly Communication
- Licensed Cosmetologist
- Product Knowledge
- Selling and Upselling
Languages
Spanish
Native or Bilingual
Timeline
Cosmetologist
Decarra Salon
05.2022 - Current
Cashier/ Waitress
Magalys Tamales
07.2016 - 11.2019
High School -
Heritage Christian School