Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aileen Escobedo

Baldwin Park,CA

Summary

Driven Retail Sales Associate with proven success at Marshalls, enhancing customer satisfaction and loyalty through exceptional service and problem-solving. Excelled in customer engagement and efficient money handling, significantly contributing to team targets and sales promotions. Skilled in teamwork and collaboration, consistently exceeding performance goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Marshalls
West Covina, CA
10.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Bachelor In Biology - Biology

California State Polytechnic University, Pomona
Pomona, CA

Associate In Biology - Biology

Citrus College
Glendora, CA
06.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Retail Sales
  • Customer Engagement
  • Money Handling
  • FLUENT IN LANGUAGE

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Marshalls
10.2021 - Current

Bachelor In Biology - Biology

California State Polytechnic University, Pomona

Associate In Biology - Biology

Citrus College
Aileen Escobedo