- I participate in low-impact exercises to strengthen core muscles
- Dance/ Taught Ballroom Dancing at Arthur Murray and on Cruise Ships with my husband
Aileen FORST
Sarasota
Summary
Dynamic Bank Manager with a proven track record at Century Bank of Florida, enhancing operational efficiency and customer satisfaction. Expert in cash management and staff training, I successfully expanded the loan portfolio while fostering strong community relationships. Committed to delivering tailored financial solutions and maintaining high compliance standards.
Overview
19
19
years of professional experience
Work History
Bank Manager
Century Bank of Florida
08.1992 - 05.2011
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
Sales Associate/Cashier
Chico's FAS
01.2009 - 03.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Adrian College/ Associates Degree
Troy High School, College Prep Course
Troy, MI06-1964
Skills
- Operational efficiency
- Branch administration
- Cash management
- Credit analysis
- Staff training
- Time management abilities
- Project management
- Professional demeanor
Affiliations
- Rotary International- 1992-1996 Secretary
- Founded the Professional Network Lunch Group in Sarasota
- United States Amateur Ballroom Association - Treasurer, Secretary and President (2 terms ).
- Volunteered at Doctors Hospital / Registration Desk during COVID
Interests
Timeline
Sales Associate/Cashier
Chico's FAS
01.2009 - 03.2011
Bank Manager
Century Bank of Florida
08.1992 - 05.2011
Adrian College/ Associates Degree
Troy High School, College Prep Course