Rachel Davis
Harrison,AR
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Bank Manager
Equity Bank
Harrison, AR
12.2019 - Current
- Developed and implemented strategies to increase customer satisfaction ratings.
- Conducted quarterly performance reviews for branch employees.
- Created and maintained a positive work environment within the branch.
- Analyzed financial data to identify trends and opportunities for improvement.
- Prepared monthly reports on branch operations and submitted to corporate office.
- Ensured compliance with banking laws and regulations through periodic review of internal policies.
Bank Teller
Bank OZK
Harrison , AR
10.2014 - 12.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Harison High School
Harrison, AR05-2007
Associate of Applied Science - Information Technology Project Management
North Arkansas College
Harrison, ARSkills
- Risk Assessment
- Relationship Building
- Decision-Making
- Operational Efficiency
- Compliance Assessment
- Strategy Development
- Operational Reporting
- Willing to Learn
- Candidate prescreening and interviewing
- Retention Strategies
- Workforce Planning
- Job description creation
- Talent Acquisition
Timeline
Bank Manager
Equity Bank
12.2019 - Current
Bank Teller
Bank OZK
10.2014 - 12.2019
High School Diploma -
Harison High School
Associate of Applied Science - Information Technology Project Management
North Arkansas College
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