Aileen Garcia
Congers,NY
Summary
Energetically driven and detail-oriented professional with a proven track record at The Nyack Seaport, enhancing office efficiency and mastering data entry alongside fluent bilingualism. Excelled in customer service, fostering relationships, and streamlining processes, significantly contributing to team success. Demonstrates a strong blend of analytical and interpersonal skills, ready to deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
The Nyack Seaport
03.2017 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Internship Student
State Farm
05.2016 - 09.2016
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Sales Associate
Macys Department Store
06.2015 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
Education
Bachelor of Science - Business Management
St. Thomas Aquinas College
Sparkill, NY01.2017
Associate of Arts -
Rockland Community College
Suffern, NY05.2014
Skills
- Customer Service
- Excellent Written and Verbal Communication skills
- Document Management
- Attention to Detail
- Computer Proficiency
- Organizational skills
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
The Nyack Seaport
03.2017 - 06.2020
Internship Student
State Farm
05.2016 - 09.2016
Sales Associate
Macys Department Store
06.2015 - 09.2015
Bachelor of Science - Business Management
St. Thomas Aquinas College
Associate of Arts -
Rockland Community College
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