Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Garcia

West Nyack,US

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Office Administrative Assistant

The Nyack Seaport
06.2021 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office managers
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Assistant Branch Manager

Trustco Bank
08.2023 - 12.2023
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
  • Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.

Customer Service Associate

Target
03.2021 - 08.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Responded to customer calls to answer questions about products and services

Education

High School Diploma -

Clarkstown North Senior High School
New City, NY
09.2013 - 06.2017

Skills

Filing and data archiving

Customer service

Multi-line phone proficiency

Fluent in Spanish

Timeline

Assistant Branch Manager

Trustco Bank
08.2023 - 12.2023

Office Administrative Assistant

The Nyack Seaport
06.2021 - Current

Customer Service Associate

Target
03.2021 - 08.2021

High School Diploma -

Clarkstown North Senior High School
09.2013 - 06.2017

Similar Profiles

CREATE PROFILE
Ashley Garcia