Hi, I’m
AILEEN NIEVES
Bartender / waitress
New York,N.Y
Never ruin an apology with an excuse
Benjamin Franklin
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
years of professional experience
Work History
MADROCK TAPAS
Bartender
04.2022 - 07.2023
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
MANHATTAN BREW AND VINE (MBV)
BARTENDER/WAITRESS
03.2018 - 12.2019
Job overview
- Worked with POS system to place orders, manage bills.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
MURRY BERGTRAUM HIGH SCHOOL FOR BUSINESS CAREERSNEW YORK, NY
06.2013
Skills
- Strong interpersonal & communication skills
- Ability to work collaboratively as part of a team
- Attending multiple customers
- Handling difficult customers
- Problem Solving
- Leadership
- Meticulous attention to detail
- Excellent Organizational skills
- Creative Mixology
- Liquor, beer and wine knowledge
- Bar Equipment Familiarity
- Cleanliness and Hygiene
- Courteous Phone Demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
MADROCK TAPAS
04.2022 - 07.2023
BARTENDER/WAITRESS
MANHATTAN BREW AND VINE (MBV)
03.2018 - 12.2019
MURRY BERGTRAUM HIGH SCHOOL FOR BUSINESS CAREERS
Personal Information
- Date of Birth: 07/09/1988
- Gender: Female
- Bi-lingual
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