AILEEN SANCHEZ
Anthony,NM
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dillard’s Inc
07.2019 - 11.2022
- As a Lady Shoes associate in 2019
- Got promoted and certified for a Home Sales associate in 2021
- Responsibilities include customer service, stockroom organizing, floor moves, displays, and training new employees
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Gadsden Substitute
Gadsden Independent School District
03.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Education
High School Diploma -
Gadsden High School
Anthony, NM05.2019
Bachelor of Arts - Art Education
The University of Texas At El Paso
El Paso, TX05.2024
Skills
- Can work well under pressure
- Can talk to anyone in a professional manner
- Can work well with others as well as individually
- Lesson Implementation
- Group and Individual Instruction
- Stocking and Replenishing
- Order Fulfillment
- Retail Sales Customer Service
- Customer Service
- Sales and Upselling
- Stockroom Procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gadsden Substitute
Gadsden Independent School District
03.2023 - Current
Sales Associate
Dillard’s Inc
07.2019 - 11.2022
High School Diploma -
Gadsden High School
Bachelor of Arts - Art Education
The University of Texas At El Paso
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