Aileena Delgado
North Augusta,SC
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
10
10
years of professional experience
Work History
Server/Bartender
El Paso tacos &Tequila
Augusta , GA
07.2024 - Current
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees to perform duties.
- Made alcoholic and non alcoholic beverages
- Work well under pressure and fast paced environment
- Operated POS terminals to input orders, split bills and calculate totals.
- Garnished dishes and beverages to serve visually appealing menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
waitress
MI PUEBLO MEXICAN RESTURAUNT
01.2020 - 07.2024
- Cleaning tables
- Taking orders
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Replenished beverages when necessary.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
waitress
PABLOS MEXICAN RESTURAUNT
01.2018 - 01.2020
- Cleaning tables
- Taking orders
- Trained new employees to perform duties.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Provided accurate change for cash transactions using a cash register system.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
waitress
MI RANCHO WASHINGTON RD.
01.2017 - 01.2018
- Cleaning tables
- Taking orders
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
hostess
MI RANCHO DOWNTOWN AUGUSTA
Augusta, USA
01.2015 - 01.2016
- Taking to go orders
- Answering phone calls
- Paying servers their tips at the end of the night
- Closing register
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Built positive relationships with other front-of-house and kitchen staff.
Education
College - nursing
AIKEN TECHNICAL COLLEGE
02.2025
High School -
NORTH AUGUSTA HIGH
North Augusta, SC01.2018
Skills
- Intermediate level translating spanish
- Problem-solving
- Multitasking
- Work well under pressure
- POS systems
- Strong Communication
- Cleanliness standards
- Service prioritization
Profile
I have been working in the food industry for 10 years. I graduated from North Augusta High in 2018. I'm currently a student at Aiken Technical college for nursing. A little about myself I am Mexican/American and I'm a mom of a beautiful 1 year old boy.
Timeline
Server/Bartender
El Paso tacos &Tequila
07.2024 - Current
waitress
MI PUEBLO MEXICAN RESTURAUNT
01.2020 - 07.2024
waitress
PABLOS MEXICAN RESTURAUNT
01.2018 - 01.2020
waitress
MI RANCHO WASHINGTON RD.
01.2017 - 01.2018
hostess
MI RANCHO DOWNTOWN AUGUSTA
01.2015 - 01.2016
College - nursing
AIKEN TECHNICAL COLLEGE
High School -
NORTH AUGUSTA HIGH