Dynamic sales professional with proven expertise in account management and business development. Known for strong communication skills and relationship building, consistently driving customer satisfaction and retention.
Overview
24
24
years of professional experience
Work History
Inside Sales, Administrative, and Business Development
INNUVO, Inc.
02.2019 - 02.2023
Company Overview: Custom Design Audio-Visual, Security Systems, Access Control and Networking
First point of contact with new and existing customers
Attending site visits
Following up with prospective new customers, building a strong rapport
Providing Excellent Customer Service and assisting with customers’ needs
Prospecting new opportunities across multiple online platforms
Contacting Construction Companies and Project Managers for new opportunities
Assisting in closing of new business proposals submitted
Attended industry events and trade shows, networking with product distributors, vendors and manufacturers.
Researched additional company certifications that would benefit the company’s growth, and program opportunities, i.e. Small Business Certifications
Submitting necessary paperwork for County and City Permits
Collections of unpaid invoices and mailing of new invoices as needed
Managing incoming mail
Making weekly deposits from incoming payments
Assisting with warehouse products deliveries as needed
Custom Design Audio-Visual, Security Systems, Access Control and Networking
Account Executive
PURITY WHOLESALE GROCERS
01.2002 - 10.2015
Company Overview: Grocery Wholesaler, US and Puerto Rico
Managed over 30 customers throughout the US and Puerto Rico territory
Increasing profit margins by 30%
Building and maintaining strong relationships with clients
Selling and purchasing pallets, and truckloads of grocery products
Negotiating prices
Preparing deliveries, including exporting goods from PR to US facility
Handling of expired or damaged products
Building of sales orders for truckload delivery within each region
Over $200M in total sales and purchases
Grocery Wholesaler, US and Puerto Rico
Executive Assistant
PURITY WHOLESALE GROCERS
12.1998 - 01.2002
Executive Assistant to VP of Sales and Purchasing
Assisting in the management of a sales force of over 40 Sales Representatives
Preparation of previous day sales and additional data reporting
Working with all other departments as needed
Additional duties as assigned by VP
Education
high school Graduate -
blanche ely high school
pompano beach
06.1993
Skills
Sales and customer service
Account management
Business development
Verbal and written communication
Customer relationship management
Cold calling
Permitting expertise
Microsoft Office Suite
Lotus Notes proficiency
QuickBooks knowledge
D-Tools application
Google Workspace
Slack communication
AS400 familiarity
HubSpot CRM usage
Office equipment handling
Languages
English
Professional
Spanish
Professional
Timeline
Inside Sales, Administrative, and Business Development
Inside Sales Representative/Manager of Business Development and Sales at MandiantInside Sales Representative/Manager of Business Development and Sales at Mandiant