Aili Klein
Menomonie,WI
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Very good with talking to customers, one on one, to build stronger relationships. Team leader, care about how how much progress team is making on a task.
Overview
3
3
years of professional experience
Work History
Kwik Trip Coworker
Kwik Trip
05.2023 - Current
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Maintained inventory of all sale items.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Responded to all customer inquiries thoroughly and professionally.
- Trained and mentored new employees on company procedures and safety protocols.
Menards Sales
Menards East
01.2023 - 05.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Outside Service Attendant
Legends Golf Club
06.2020 - 08.2022
- Maintained clean and orderly work station.
- Kept golf course equipment stored properly and reported maintenance needs.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Built and established positive relationships with patrons, team members and supervisors.
Education
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Stout
Menomonie, WI06.2026
Skills
- Safety Policies and Procedures
- Maintaining Quality Assurance Standards
- Organizational Skills
- Adaptability
- Public Speaking
- Dependable
- Communicative
Timeline
Kwik Trip Coworker
Kwik Trip
05.2023 - Current
Menards Sales
Menards East
01.2023 - 05.2023
Outside Service Attendant
Legends Golf Club
06.2020 - 08.2022
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Stout