Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Knapp

Ixonia,WISCONSIN

Summary

Hardworking, passionate, and eager to grow and contribute to helping all kinds of animals continue to lead happy and healthy lives.

Overview

6
6
years of professional experience

Work History

Kwik Trip Coworker

Kwik Trip
06.2022 - Current
  • Maintained clean and orderly work station.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Trained and mentored new employees on company procedures and safety protocols.

E-Commerce Personal Shopper

Fleet Farm
03.2020 - 06.2022
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Participated in team meetings and staff training sessions.

Freight Sorter

Fleet Farm
07.2017 - 06.2022
  • Loaded and unloaded trucks.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Verified and noted count and condition of cargo received.
  • Maintained inventory records for accurate tracking of goods and to minimize loss.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Education

Associate of Science - Veterinary Technician Program

Madison College
Madison, WI
05.2025

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Cleaning and Sanitation
  • Punctual and Reliable
  • Customer Service
  • Flexible Schedule
  • Training and Coaching
  • Heavy Lifting
  • Organizational Skills
  • Computer Literacy

Timeline

Kwik Trip Coworker

Kwik Trip
06.2022 - Current

E-Commerce Personal Shopper

Fleet Farm
03.2020 - 06.2022

Freight Sorter

Fleet Farm
07.2017 - 06.2022

Associate of Science - Veterinary Technician Program

Madison College

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