Ailinn Rodriguez
Elgin,IL
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Experience with cash-handling.
Overview
1
1
year of professional experience
Work History
Sales Associate
Michaels Arts and Crafts
Bloomingdale , IL
10.2023 - Current
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Provided excellent customer service to ensure a positive customer experience.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Elgin High School
Elgin, IL05-2023
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Relationship selling
- Cash handling accuracy
- Retail store operations
- Flexible schedule
- Cash register operation
- Customer needs assessment
- Multi-tasking strength
- Stocking and receiving
- Customer service
- Listening skills
- Adapt to diverse groups
- Cash handling
- Problem-solving skills
- Calm demeanor
- Self-checkout assistance
Timeline
Sales Associate
Michaels Arts and Crafts
10.2023 - Current
High School Diploma -
Elgin High School