Ailla Williams
Kalispell,MT
Summary
With a proven track record at Montana Gardener, I excel in leadership and client satisfaction, significantly enhancing team capabilities and project delivery. My expertise spans management, bartending, and comprehensive cleaning services, showcasing exceptional organizational skills and a commitment to excellence. Achievements include mentoring teams and improving operational efficiency, underpinned by strong communication and scheduling coordination abilities.
Overview
8
8
years of professional experience
Work History
Landscaping Crew Leader
Montana Gardener
05.2019 - Current
- Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
- Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
- Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
- Performed planting, watering, mulching, and edging of lawns. Maintained grounds by trimming, weeding, and general clean-up to maintain uniform appearance.
Snow Removal Manager
Montana Gardener
11.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender/ Casino Runner
Los Caporeles
10.2019 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Housecleaning
AV Housecleaning
03.2017 - 04.2019
- Owner and Operater
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Created spotless surfaces by changing linens, dishwashing, dusting, sweeping, vacuuming and mopping ect.
- Delivered quality customer service to address urgent needs and cleaning requests.
Education
Basic
Bridge Academy
Kalispell, MTSkills
- TIPS CERTIFIED
- Multiple Management Positions
- Bartending
- Casino Running
- Commercial and Residential Cleaning
Timeline
Snow Removal Manager
Montana Gardener
11.2023 - 03.2024
Bartender/ Casino Runner
Los Caporeles
10.2019 - 01.2022
Landscaping Crew Leader
Montana Gardener
05.2019 - Current
Housecleaning
AV Housecleaning
03.2017 - 04.2019
Basic
Bridge Academy
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