Ailyn Espinoza Franco
ALBUQUERQUE,NM
Summary
Efficient Setup Crew Member known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in event layout planning, equipment handling, and time management. Excel in communication, teamwork, and adaptability, ensuring seamless event setups under tight deadlines. Committed to delivering top-notch results in every project undertaken.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
AZUMA
ALBUQUERQUE, NM
01.2026 - Current
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations effectively to optimize seating arrangements.
- Coordinated with servers to maintain smooth dining operations.
- Assisted guests with menu inquiries and special requests.
- Collaborated with management to improve guest flow during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Banquet Server/Setup Crew Member
Crowne plaza hotel
ALBUQUERQUE, NM
04.2024 - Current
- Set up banquet spaces according to event specifications and guest requirements.
- Served food and beverages to guests in a timely and courteous manner.
- Assisted with event coordination by communicating with kitchen staff and management.
- Maintained cleanliness of dining areas during and after events.
- Provided exceptional customer service by addressing guest inquiries and needs.
- Collaborated with team members to ensure smooth event operations and transitions.
- Restocked supplies and equipment as needed throughout events for efficiency.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Busser
Azuma
ALBUQUERQUE, NM
12.2023 - 04.2024
- Cleared and set tables efficiently for incoming customers.
- Assisted servers in delivering food and beverages promptly.
- Supported server staff by promptly clearing tables and resetting for new guests.
- Maintained cleanliness in dining areas, ensuring a welcoming atmosphere for patrons.
- Assisted in organizing and restocking supplies to streamline service operations.
Cashier
Rex’s hamburgers
ALBUQUERQUE, NM
08.2021 - 07.2022
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of checkout area and surrounding space.
- Handled cash, credit, and debit transactions accurately during busy shifts.
- Collaborated with team members to ensure smooth store operations.
- Restocked merchandise on shelves to enhance product availability for customers.
Education
Del Norte
ALBUQUERQUE, NMSkills
- Sanitation practices
- Customer service
- Time management
- Multitasking capability
- Task prioritization
- Attention to detail
- Team collaboration
- Conflict resolution
- Communication skills
- Problem solving
- Organizational skills
- Judgment and decision making
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Hostess
AZUMA
01.2026 - Current
Banquet Server/Setup Crew Member
Crowne plaza hotel
04.2024 - Current
Busser
Azuma
12.2023 - 04.2024
Cashier
Rex’s hamburgers
08.2021 - 07.2022
Del Norte