Ailyn Rodriguez
Yonkers
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Quick learner and successful in building relationships with coworkers and costumers. Possesses excellent communication skills in English and Spanish.
Overview
2
2
years of professional experience
Work History
Floor Associate
HomeGoods
01.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods.
- Prioritized helping customers over completing other routine tasks in store.
Floor Associate
Zara
04.2022 - 01.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction.
Education
High School Diploma -
Hostos Community College of The City University of New York
The Bronx, NY06.2025
High School Diploma -
Internacional School For Liberal Art
The Bronx, NY06.2017
Skills
- Talented in using and figuring out technological devices
- Floor Sales techniques
- Excellent work ethics
- Problem-Solving
- Provided excellent customer service focusing on customer satisfaction Introduced items to customers Helped customers find what they wanted
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Floor Associate
HomeGoods
01.2023 - Current
Floor Associate
Zara
04.2022 - 01.2023
High School Diploma -
Hostos Community College of The City University of New York
High School Diploma -
Internacional School For Liberal Art