Ailynn Trevino
Pharr,TX
Summary
Driven and customer-focused, excelled at Subway by enhancing team efficiency and resolving customer issues with empathy, showcasing strong problem-solving and cash handling skills. Recognized for outstanding service, contributed to peak period smooth operations, and consistently promoted a positive work environment. Demonstrated exceptional teamwork and collaboration, ensuring operational excellence.
Overview
2
2
years of professional experience
Work History
Team Member
Subway
09.2023 - 02.2024
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
Canes Chicken Fingers
08.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts - Interdisciplinary Studies
South Texas College
Mcallen, TX06.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Subway
09.2023 - 02.2024
Team Member
Canes Chicken Fingers
08.2022 - 12.2022
Associate of Arts - Interdisciplinary Studies
South Texas College