Aimé Avogadro-English
Lenexa,KS
Summary
Hard worker with 6+ years of experience in problem-solving, service and time management. Strong organizational skills and ability to manage multiple tasks simultaneously. Flexible, with a great ability to adapt quickly to changing environments. Prioritizing good communication with colleagues, superiors and clients. Receiving recognition from clients and chairs from the different organizations.
Overview
6
6
years of professional experience
Work History
Au Pair - Private Nanny
Coughenour Family - Thomas Family
Prairie Village, KS
01.2022 - Current
- Organized age-appropriate approach to activities with educational components for stimulating curiosity, increasing cognitive development in 30%.
- Enhancing cultural exchange experiences by sharing customs, traditions, and native language.
- Developed strong and positive relationships with parents by working alongside to take care of child and maintaining open communication about child's progress and needs.
- Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations.
- Demonstrated strong organizational skills when managing multiple tasks simultaneously.
Front of House Manager
"Tierra Mayor" Restaurant
Ushuaia, Argentina
09.2020 - 04.2021
- Organizational skills to manage busy traffic restaurant by seating, determining wait times, and rearranging restaurant as needed to accommodate parties of 40+ people at once.
- Work along with different tourism agencies on the promotion of the organizations resulting in a 20% increase of clients for both parts.
- Additionally serving several tables at once and directing/training co workers on how to do the same in a successful manner.
- Developed strong relationships with guests, addressing complaints promptly and ensuring positive dining experience.
Waitress/Hostess
"Tierra Mayor" Restaurant
Ushuaia, Argentina
06.2020 - 09.2020
- In charge of providing exemplary service, achieved through a high level of customer care, organization, and efficiency in a fast pace environment. Leading to a promotion within first 3 months of employment
- Seated parties in a prompt and accommodating manner, and provided excellent waitress service.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs by 10%.
Bilingual Call Center Representative
Aerolíneas Argentinas
Buenos Aires, Argentina
12.2017 - 01.2022
- In 24/7 and 365-days call center, assisted over 50 customers daily by making airline travel arrangements using Sabre System, providing accurate information regarding flight schedules, fares, baggage restrictions and other related travel topics.
- Resolved complex issues for customers, utilizing strong bilingual communication skills to ensure mutual understanding. Maintaining detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Acquired strong understanding of how airlines operate from sector to sector.
Education
High School Diploma -
Colegio José Martí
Ushuaia, Argentina12.2015
Skills
- Schedule Management
- Exceptional Communication
- Problem-Solving
- Administrative Skills
- Cultural Awareness
- Strong Empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Au Pair - Private Nanny
Coughenour Family - Thomas Family
01.2022 - Current
Front of House Manager
"Tierra Mayor" Restaurant
09.2020 - 04.2021
Waitress/Hostess
"Tierra Mayor" Restaurant
06.2020 - 09.2020
Bilingual Call Center Representative
Aerolíneas Argentinas
12.2017 - 01.2022
High School Diploma -
Colegio José Martí
Sabre System
4+ years of experience with Sabre Interact & Native System
Sabre System
4+ years of experience with Sabre Interact & Native System
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