Aimae Kehler
Ladera Ranch,CA
Overview
5
5
years of professional experience
Work History
Guest Experience Expert
The Inn at the Mission, Autograph Collection Marriott
09.2023 - Current
- Welcomes and checks in guests with efficiency and courtesy
- Manages high volume of incoming calls from guests, providing knowledgeable and friendly customer service
- Provides information to clients and guests about services and facilities
- Prepares and distributes various reports and billing folios.
Spotlight Event Team Leader
The Newport Beach Film Festival
08.2023 - 12.2023
- Oversaw team of 11 student event coordinators responsible for planning and executing the annual NBFF Irish Spotlight event
- Developed and maintained relationships with sponsors, partners, and supporters to negotiate contracts, secure services and ensure event had necessary resources
- Created and distributed event marketing materials, including invitations, flyers, and press releases.
Global Student Intern
Chung-Ang University
03.2023 - 06.2023
- Tutored domestic and international students in English proficiency
- Organized and managed theuniversity's two-day global fair, including on-site coordination with Korean staff, booth management, and attendance tracking of visiting students.
Shift Supervisor/Barista
Starbucks Coffee Company
11.2018 - 01.2023
- Promoted to Shift Supervisor, store opener, and keyholder in June 2023; managed daily sales, ensuring adherence to safety and food standards
- Responsible for cash handling and placing daily and weekly product orders with precision.
Education
Bachelor of Arts - Communication in Entertainment and Tourism
California State University, Fullerton
05.2024
Semester Abroad - College of Sociology
Chung-Ang University
Seoul, South Korea06.2023
Associate of Arts - AA in Media and Communication Studies & Liberal Studies
Saddleback College
Mission Viejo05.2022
Skills
- Cross-cultural adaptability in communication
- Detail-oriented coordination of events
- Adobe programs proficiency
- Lightspeed POS proficiency
- Intermediate level in Korean language
Timeline
Guest Experience Expert
The Inn at the Mission, Autograph Collection Marriott
09.2023 - Current
Spotlight Event Team Leader
The Newport Beach Film Festival
08.2023 - 12.2023
Global Student Intern
Chung-Ang University
03.2023 - 06.2023
Shift Supervisor/Barista
Starbucks Coffee Company
11.2018 - 01.2023
Bachelor of Arts - Communication in Entertainment and Tourism
California State University, Fullerton
Semester Abroad - College of Sociology
Chung-Ang University
Associate of Arts - AA in Media and Communication Studies & Liberal Studies
Saddleback College
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