Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aime Mejias Mendez

Doral

Summary

Highly skilled Bottle Girl with experience in high-end hospitality environments. Strong customer service skills, adept at multitasking and maintaining a positive, upbeat demeanor under pressure. Knowledge of various beverage types and brands enhances ability to provide stellar service. Previously demonstrated capacity to boost customer satisfaction levels and contribute to overall success of establishment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bottle Girl/Head Hostess

Kiki on the River
Miami
06.2023 - Current
  • Managed reservations, waitlists, and guest flow to maximize operational efficiency.
  • Cultivated strong client relationships to promote repeat visits and enhance loyalty.

Bartender/VIP Bottle Server

Mynt Lounge
Miami Beach
02.2021 - 08.2023
  • Upsold customers from shelf to premium brands, significantly increasing sales revenue.
  • Delivered attentive service to high-profile and VIP clients, enhancing customer experience.
  • Effectively multitasked within fast-paced environment.

Bartender

La Otra at Mad Wynwood
Miami
11.2019 - 01.2021
  • Processed payments accurately and efficiently with POS system.
  • Comfortable working under pressure in a loud, high-traffic nightlife setting.

Waitress/Bartender

Bakan/ DZO Hospitality
Miami
12.2018 - 01.2020
  • Demonstrated expertise in wine selection, pairings, and vintages.
  • Provided detailed information on menu items, ingredients, and pricing to enhance customer experience.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Server

Jaguar Hospitality Group
Miami
07.2017 - 12.2018
  • Delivered outstanding customer service to enhance overall satisfaction.
  • Accurately took and processed customer orders in a timely manner.
  • Maintained precise order records on cash register and point-of-sale system.

Education

Bachelor of Science -

Florida International University
Miami, FL

Skills

  • Customer service
  • Sales techniques
  • Conflict resolution
  • Financial transactions
  • Visual presentation
  • VIP guest relations

Certification

Real Estate Agent

Languages

  • Spanish, Native/Bilingual
  • English, Full Professional

Timeline

Bottle Girl/Head Hostess

Kiki on the River
06.2023 - Current

Bartender/VIP Bottle Server

Mynt Lounge
02.2021 - 08.2023

Bartender

La Otra at Mad Wynwood
11.2019 - 01.2021

Waitress/Bartender

Bakan/ DZO Hospitality
12.2018 - 01.2020

Server

Jaguar Hospitality Group
07.2017 - 12.2018

Bachelor of Science -

Florida International University

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